Simply put, a BPF is a “roadmap” that guides the user step by step until the work is done correctly. A sales example: Lead ➡️ Qualify ➡️ Develop ➡️ Propose ➡️ Close Each stage has required data that must be…
🗑 Delete: permanently deletes the Component from CRM (not just from the Solution), so use it with caution. ➖ Remove: takes the Component out of the current Solution only, with no effect at all on the data that already exists…
A lot of people think they’re the same thing… but the truth is they’re completely different! 📌 First: Git Git is a Version Control System. In simple terms: it saves every change you make to your code. You can go…
Unfortunately… that’s the most common sentence I hear! 😄 The moment you tell someone you work with CRM, they’ll usually ask: “Oh, so you record customer info and phone numbers?” The truth is CRM is so much bigger than that.…
Many companies work as hard as they can to deliver the best service or product… but forget to ask the most important person in the equation: the customer themselves. This is where Microsoft Customer Voice comes in 💙 It’s not…
We’re all used to the idea that any application has to start with Frontend + Backend + Database + APIs… But with Model-Driven Apps in Dynamics 365 CRM, things work completely differently. Instead of starting from the code… you start…