PCF Controls let us build custom components using modern web technologies like JavaScript and TypeScript, then embed them directly inside Dynamics 365 and Power Apps to improve the user experience. Reference: pcf.gallery (an open library containing dozens of ready-made PCF…
The Sales Process isn’t just a single act of selling — it’s a complete journey that starts from the first contact with the customer all the way through closing the deal and generating revenue. 📌 The stages of the sales…
A lot of people think Marketing is limited to advertising, but in reality it’s a complete process aimed at understanding customer needs, delivering real value to them, and building long-term relationships that contribute to business growth. 📌 The marketing cycle…
Field Service is one of the most important Modules in Microsoft Dynamics 365 CRM, used to manage services delivered to customers at their own locations by field technicians and engineers. Instead of waiting for the customer to come to the…
One of the most important concepts in Dynamics 365 and Power Platform is understanding the difference between Managed Solutions and Unmanaged Solutions, because choosing the right type directly affects how you manage Customizations and Deployment. 📌 Unmanaged Solution: usually used…
When creating any Table or Column inside Dynamics 365 CRM, the first decision you need to think about is choosing the right Data Type. 💡 Simply put, a Data Type is the kind of data a field is allowed to…
Choosing the right Data Type for a Field is a very important step, because it determines the kind of data that will be stored and how it’s handled inside the system. Let’s look at 4 of the most common Data…
Let’s continue with some of the most important Data Types we use daily inside Dynamics 365 CRM: 🔗 Lookup for linking records together and building strong relationships between Tables without duplicating data. 🖼️ Image for adding customer or employee photos…
Relationships between Tables aren’t just about linking data together inside the system — they define how the data interacts with each other. 👤➡️ 1:N (One-to-Many): one record linked to many records. 👥➡️ N:1 (Many-to-One): several records linked to one record.…
✅ The answer: no. Business Rules are a powerful tool inside Dynamics 365 CRM that let you apply Business Logic to Forms and data without writing any Code, making development faster and maintenance easier. 🌐 Scope types: 📋 Entity, 📄…